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themba B
1 reviews | Active since Jun 2019
05 Jun 2019, 10:26
Bad Service
I have been sending requests for my cancelled membership for my refund to be processed for over a month and still no response and I will cancel my other services with them..
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
05 Jun 2019, 10:44Dear thembabo***o1
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply05 Jun 2019, 10:44
Official
Dear thembabo***o1
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
07 Jun 2019, 13:46 Dear thembabo***o1
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply07 Jun 2019, 13:46
Official
Dear thembabo***o1
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
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themba B's updateReviewer Update
15 Jun 2019, 06:20Hi..i was promised that this Friday that my refund will be in my account it is Saturday today and this has been going on for now two months. I do regret having taken services and products with Discovery I really do. They are so prompt when your premiums must be deducted and yet when it comes to payout they are not. I will not take this lightly and will utilize other avenues to see to it that this bad service that I'm received doesn't go unattended. Furthermore I will go ahead to make sure that I also cancel my other services that are being provided by Discovery. I'm very upset and also disappointed by Discover's service can someone if the five managers that were supposed to release payment urgently have this payment made into my Absa urgently.
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themba B's update15 Jun 2019, 06:20
Reviewer Update
Hi..i was promised that this Friday that my refund will be in my account it is Saturday today and this has been going on for now two months. I do regret having taken services and products with Discovery I really do. They are so prompt when your premiums must be deducted and yet when it comes to payout they are not. I will not take this lightly and will utilize other avenues to see to it that this bad service that I'm received doesn't go unattended. Furthermore I will go ahead to make sure that I also cancel my other services that are being provided by Discovery. I'm very upset and also disappointed by Discover's service can someone if the five managers that were supposed to release payment urgently have this payment made into my Absa urgently.