BC
Bulelani C

1 reviews | Active since Apr 2019

11 Apr 2019, 09:39

Bad Service

Discovery Insurance claims is absolutely messed up, they didn’t update me with my claim progress, I had to call every week for 6 weeks to date I haven’t got any information and I was told that I should call the panel beaters myself with arrogance from one of their consultants Jennifer. I’m really frustrated I don’t know what to do to get my car back.

0
Replies (2)
Discovery Health
Discovery Health's reply11 Apr 2019, 12:42
Official
Dear Djboolee

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Apr 2019, 08:58
Official
 Dear Djboolee 

We have been in touch with you to answer your comments.  Please check your emails for feedback from us. 
Regards
 Discovery Health Servicing Team