LM
Lourens M

1 reviews | Active since Mar 2009

31 Oct 2018, 08:12

Bad Service

I have problems with Discovery Health Med aid claims, in getting a claim refunded to me. I have paid the doctor personally by EFT before the consulation. Upon submitting the claim, Discovery insists of paying the healthprovider instead of refunding me . They don't seem to read or understand the numerous e-mails that I have sent them.

0
Replies (2)
Discovery Health
Discovery Health's reply31 Oct 2018, 09:22
Official

Dear piedpipe

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply02 Nov 2018, 12:55
Official

Dear piedpipe

We have been in touch with you to answer your comments and resolve the matter.

Kind regards
Discovery Health Servicing Team