1 reviews | Active since Oct 2016

06 Nov 2017, 11:16

Bad service

I received an SMS stating that I owe an amount to Discovery health for savings being exhausted.No statement was issues reflecting the use! I made several calls to the call centre requesting proof or a detailed statement of usage that they are demanding payment for, and no response. NOW they are threatening to blacklist me! How inefficient!

0
Replies (2)
Discovery Health
Discovery Health's reply06 Nov 2017, 11:32
Official

Dear ****ha-maharaj

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Nov 2017, 14:53
Official

Dear ****ha-maharaj

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team