bad service

this medical company also is robbing me ,i pay premiums every month via my debit ,i have rheumatoid arthritis ,the first doctor send me to another doc that she takes as profesional they ask me topay 1000 upfront i will get it back,discover now when i put a claim they deny they are paying me half,why maar ,last time i bought medication for myself i claimed they deny why maar alwaays me ,aai i am battling with thi companies serious or because i am poor and dont have portfolio i will give up that is why we balcks die cause of poor service and explanation we get amen gosd rule