KP
Kim P
1 reviews | Active since Jul 2015
02 Jul 2015, 09:03
Bad service
I told discovery that I'm unemployed and can't afford the payment anymore. They sent me a income verification form and said I should fill it in make a avidavid that I'm not working and send my bank statement to them. I did all of that about a month ago. Just for them to take that high premium every month still. They keep on having stories about not updating my account and keep on billing my bank account. With money i dont have.
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Discovery Health's replyOfficial
03 Jul 2015, 18:22Hello Bush12,
Thank you for your comment.
We have tried to contact you but you were unavailable to take my call.
The premiums on your chosen plan type is determined by your monthly income. The Scheme uses various supporting documents to verify that the information is valid. We've emailed you with feedback with the details of your query and await the further information. Once we receive the relevant information we can relook at your premiums.
Kind regards
Meryl
Thank you for your comment.
We have tried to contact you but you were unavailable to take my call.
The premiums on your chosen plan type is determined by your monthly income. The Scheme uses various supporting documents to verify that the information is valid. We've emailed you with feedback with the details of your query and await the further information. Once we receive the relevant information we can relook at your premiums.
Kind regards
Meryl
Discovery Health's reply03 Jul 2015, 18:22
Official
Hello Bush12,
Thank you for your comment.
We have tried to contact you but you were unavailable to take my call.
The premiums on your chosen plan type is determined by your monthly income. The Scheme uses various supporting documents to verify that the information is valid. We've emailed you with feedback with the details of your query and await the further information. Once we receive the relevant information we can relook at your premiums.
Kind regards
Meryl
Thank you for your comment.
We have tried to contact you but you were unavailable to take my call.
The premiums on your chosen plan type is determined by your monthly income. The Scheme uses various supporting documents to verify that the information is valid. We've emailed you with feedback with the details of your query and await the further information. Once we receive the relevant information we can relook at your premiums.
Kind regards
Meryl