Bad Service

<p>I had a Medical Aid which ended with Discovery and I was informed that I had savings that I needed to pay that I had already used on my plan. I called Discovery on Friday 19/05/2017 and I spoke to a Consultant who I gave my bank details to, she assured me that a debit of the money I was owing would go off on 20/05/2017 and nothing went off. I sent an email as follow up on 23/05/2017 and nobody called me, then I called on 25/05/2017 and I spoke to a consultant who was so rude and He accused me of reversing the debit which I never did and he also promised to get back to me and he has still not. </p> <p> </p> <p>I was an employee of Discovery and I am very unhappy with the service I am receiving, it is as if I do not want to pay your money but it is Discovery that is taking me from pillar to post instead of debiting the money from my account. </p>