Bad service

<p>my membership is ********** 80, i have been pushed from pillar to post for the past two weeks in doing a simple request. I sent documents that were required now i am told my letter ( Me being the Director) is not a company letter head. I am tired and this is time consuming i have been with Discovery for over 10 years, if Your consultants can not service me i will have to go some where else. Two weeks of back and forth emails is getting annoying!!! Highly UPSET!!</p>