Bad service

<p>I am appauled by the way discovery has treated me by putting a default against my name and handing me over to their attorney's,without my knowledge. They have never called me to recover the amount nor sent me a letter and then when I check my ITC I see a default and get calls from their attorneys..if this is not resolved I'm escalating this to the credit ombudsman..ever since I've had medical aid in 2010 I've always preferred them..I don't want to be moving my insurance policies to other companies but if I have to I will. An urgent response is needed!!</p>