1 reviews | Active since Nov 2016

19 Nov 2016, 16:34

bad service

<p>i am a member for 8 years and every year it is the same problem , i use medicine chronic and it get deliver through medexpress. every year this time they say i need a prescription from my docter the docter write twice a year 6 months prescriptions from january until june and from july until december 6 plus 6 is 12 months a year why then do they need another prescription?????? and they also send my medicine to someone in natal i stay in eastern cape the lady said she gonna phone back 3 m,onths later no one phoned back....... my medic number ********** 10 phone o ********** 19</p>

0
Replies (6)
Discovery Health
Discovery Health's reply21 Nov 2016, 10:59
Official

Dear jan-senekal

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Nov 2016, 10:59
Official

Dear jan-senekal

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply23 Nov 2016, 10:10
Official

Dear jan-senekal

We have been in touch with you to answer your comments. Please contact us if you have any other concerns.

Regards
Cornelius

Discovery Health
Discovery Health's reply23 Nov 2016, 10:11
Official

Dear jan-senekal

We have been in touch with you to answer your comments. Please contact us if you have any other concerns.

Regards
Cornelius

's update25 Nov 2016, 19:03
Reviewer Update

i were so upset today with this people they say i must remember the dates when i send the wrong pills back all i know it is a black ladys pills, dont the courier people write it down and take it back to the phamarcy why must i remember the month or date this people is so unprofessional like you wont believe it....... they dont care about there clients this is terrible after 8 years i am done there system dont work with this delivery people why is it my problem i am going on holiday january will seek legal action up to that time i will keep you posted here once aweek for the rest of december....... jan senekal ********** 719

Discovery Health
Discovery Health's reply28 Nov 2016, 10:49
Official

Dear jan-senekal

Thank you for bringing this issue to our attention. As discussed, we have now resolved the matter.

Regards
Discovery Health Servicing Team