1 reviews | Active since Mar 2009
bad service
<p>I was admitted in hospital 2015 and several blood sample were done and sent to lancet,after a while I received statements from lancet claiming that the medical aid rejected my claim and I paid the first four hundred rand claimed ,few day later another statement came claiming about 3900 ,I then called the medical aid to find out ,only to be told that wrong code was used in my claim and the medical aid will rectify that with Lancet .this year I received several calls from Lancet lawyers that the account have been handed over to them because it was due .I called the medical aid again ,only to receive the same wrong code story and that things will be sorted out.we never skipped one month in paying them but we r being treated like a piece of gabbage,the hospital experience alone was bad and something the family is trying to forget,but how are we going to forget with daily calls from debt collectors threats because of discovery failing to keep their promises .choosing this medical scheme was a mistake my family did and now we r paying for that bad choice .</p>
Dear Fllorentine
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Fllorentine
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear Fllorentine
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Dear Fllorentine
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Yes I received a call that my issue will be resolved by Tuesday,I've been through that before,so I can't comment on that until I get a respond that my issue has been resolved .in May I called and was called back with same two days promise two weeks ago I called and was promised two days also for my issues to be resolve ,so this is yet to be seen .
Yes I received a call that my issue will be resolved by Tuesday,I've been through that before,so I can't comment on that until I get a respond that my issue has been resolved .in May I called and was called back with same two days promise two weeks ago I called and was promised two days also for my issues to be resolve ,so this is yet to be seen .
