Bad Service!

<p>I was admitted in hospital and before doing a procedure I called discovery to give the go ahead that I won't be liable for any cost. I spoke to a manager by the name of Daleen and she confirmed this. Thereafter I received a call from Thahir who claims to be another manager stating that he will listen to the conversation and provide feedback between 3 to 5 days as he have to request the conversation from Johannesburg which I found was quite ridiculous and he state to me that Daleen is a manager in Johannesburg yet she is a manager from the eastern Cape. It's more that a week and no feedback! Clearly the position for Thahir needs to be reconsidered! !!!</p>