SH
Stephan H

1 reviews | Active since Jul 2016

06 Jul 2016, 15:13

Bad Service

<p>I changed work a while ago and i informed discovery about it but there were no response, now a month ago i noticed that my Vitality Card was not working and only to find that my ascount was withdrawed so i contacked Discovery and they told me before they reinstate my account i have to pay the outstanding money so which i tryed to do from that day i received the email from them, i sucsesfully payed Vitality but Discovery Healths payment strugeld to go through.I informed them about it only to hear that they cant do anything for me because my account has been suspended and i must go through the whole prosess of aplying again ... </p>

0
Replies (2)
Discovery Health
Discovery Health's reply11 Jul 2016, 10:00
Official

Dear 91stephan

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply11 Jul 2016, 13:42
Official

Dear 91stephan

We have contacted you with a resolution to your issues. Please be in touch if you have any other concerns.

Regards
Anil