PN
Presh N

1 reviews | Active since Mar 2009

03 Jul 2017, 11:06

Bad Service

<p>***/ ********** and ********** 196</p> <p>Filled in forms to add my daughter under my medical aid on the 17/05/2017, this has turned out to be a very difficult task for Discovery Health. they keep sending emails back and forth to my employer, instead of them giving me a call. I want to know if this application is declined or approved, all this time waiting for nothing instead of me seeking medical cover to other institutes. I can’t see the future hence the reason for the cover, your consultant kept asking about "being in detail" for dentistry cover. What does this mean? I want the normal cover for dentistry I can’t pin point each and everything I want covered. I already said I do not understand what you want me to write. Is my Application approved or Declined? the sooner I know the sooner I can fill in Bonita's application forms.</p>

0
Replies (2)
Discovery Health
Discovery Health's reply03 Jul 2017, 14:19
Official

Dear presshh

We received your message and we’re looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply05 Jul 2017, 12:34
Official

Dear presshh

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team