1 reviews | Active since Jun 2017

15 Jun 2017, 11:42

Bad service

<p>I called them on the 13th to confirm that they were going to payout my MSA on the 130th, I was told the money had not been released. The agent promised to send an email to their finance department. Just now I called again, I was told the money had still not been released, and I asked to be transferred to the complaints dept. I held the line for 29 minutes until I hung up.</p>

0
Replies (4)
Discovery Health
Discovery Health's reply15 Jun 2017, 13:21
Official

Dear nkosingiphile-phumelele-nzuza

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply15 Jun 2017, 13:22
Official

Dear nkosingiphile-phumelele-nzuza

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 Jun 2017, 14:00
Official

Dear nkosingiphile-phumelele-nzuza

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 Jun 2017, 14:01
Official

Dear nkosingiphile-phumelele-nzuza

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team