BAD SERVICE!!!!!

<p>Yet again, due to Discovery's lack of customer service s****s my medical aid has been suspended. After receiving written confirmation that my account is active and ready to use, I go to Dis-Chem to get my chronic medication and I am turned away because my account is suspended and they cannot release the medication.</p> <p> </p> <p>At no point have I been contacted to advise that there is STILL a problem - It just gets left - yet my payments still have to be made in full on time or there is more suspension...</p> <p> </p> <p>Such a disappointing service - you guys really have totally removed the human element out of your business and operate like a true money hungry entity with no regard for anything but your bank balance.</p>