LT
Lize T

1 reviews | Active since Jan 2012

18 Feb 2020, 13:04

Bad service

If I could give a -5 I would. I have been struggling with my iron levels for about 7 years now. Oral medication has not been working since 2013 and I have been getting Venafor drips over the last 7 years. Now all of a sudden a "Medical expert" has declined my venafor drips, because I need to try the tablets. MY Word! If if did not work back then, WHY the hell would it work now! So Discovery is fine wasting my money on a iron tablet that I know does not work - I have such bad fatigue due to the iron deficiency and now you want me to feel like this for the next 3 months as well just to proof that it does not work. I am disappointed and disgusted all in one. I must commend the gentleman that was so patient and helped me over the phone! But the "Medical Expert" can stick it where the sun don't shine!

0
Replies (2)
Discovery Health
Discovery Health's reply18 Feb 2020, 17:06
Official
Dear Lize

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply19 Feb 2020, 14:04
Official
Dear Lize

We contacted you and addressed your concern. 

Regards
Discovery Health Servicing Team