SB
Steve B

1 reviews | Active since Mar 2009

16 Sept 2020, 13:28

BAD PRACTICE regarding people in PAIN

I have depleted my savings due some medical emergencies that occurred between now and late last year as well as the purchasing of vitamins and medication for the prevention of COVID 19 . I have in the last 2 days developed a very bad tooth infection that requires urgent attention as it has caused a abscess in my mouth but I contacted DISCOVERY for assistance and was bluntly told NO . So know I must sit with this pain and sleeplessness nights which currently is happening and go to a GOVERNMENT CLINIC . I do pay R4900 a month for WHAT . Due to Covid my wife lost her income so my finances are at a all time low so going to a dentist is impossible but only for the fortunate . I think it is **************** and unfair to the members in my predicament. I do not think I am the only one that this has happened to in the past as long as the payment is deducted the RICH get RICHER to hell with the sick or those that are in PAIN

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Replies (2)
Discovery Health
Discovery Health's reply16 Sept 2020, 17:18
Official
Dear Steve We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply18 Sept 2020, 14:25
Official
Dear Steve We contacted you to discuss your concerns. Regards Discovery Health Servicing Team