HK
Howard K

1 reviews | Active since Oct 2022

09 Jan 2025, 08:47

Bad practice

Discovery health is no longer just a medical aid scheme,it is a money making bussiness,they have ****** me from my increase,they have taken almost half of it,and the bad part is when you want to by something over the counter you are told that they are not paying for that item although you have enough funds in your MSA.Shame on you discovery,you are going to loose more clients if this continues.

0
Replies (2)
Discovery Health
Discovery Health's reply09 Jan 2025, 10:46
Official
Dear Howard K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply10 Jan 2025, 10:25
Official
Dear Howard K 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team