BM
Banele M
1 reviews | Active since Sept 2023
08 Oct 2025, 19:49
Bad medical aid scheme!
I am extremely disappointed with Discovery Medical Aid. When I was genuinely sick and in need of medical support, they outright refused to pay my claims. This is completely unacceptable from a company that is supposed to provide healthcare coverage and peace of mind. Their customer service was unhelpful, dismissive, and left me feeling frustrated and unsupported during a vulnerable time. I expected a medical aid scheme to prioritize the health and well-being of its members, but instead, Discovery failed miserably. I would not recommend this scheme to anyone looking for reliable healthcare coverage
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
09 Oct 2025, 06:42Dear Banele M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply09 Oct 2025, 06:42
Official
Dear Banele M
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
10 Oct 2025, 16:52Dear Banele M
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
Discovery Health's reply10 Oct 2025, 16:52
Official
Dear Banele M
Please check your emails for feedback from us.
Regards
Discovery Health Servicing Team
