BM
Banele M

1 reviews | Active since Sept 2023

08 Oct 2025, 19:49

Bad medical aid scheme!

I am extremely disappointed with Discovery Medical Aid. When I was genuinely sick and in need of medical support, they outright refused to pay my claims. This is completely unacceptable from a company that is supposed to provide healthcare coverage and peace of mind. Their customer service was unhelpful, dismissive, and left me feeling frustrated and unsupported during a vulnerable time. I expected a medical aid scheme to prioritize the health and well-being of its members, but instead, Discovery failed miserably. I would not recommend this scheme to anyone looking for reliable healthcare coverage

0
Replies (2)
Discovery Health
Discovery Health's reply09 Oct 2025, 06:42
Official
Dear Banele M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply10 Oct 2025, 16:52
Official
Dear Banele M

Please check your emails for feedback from us.

Regards 
Discovery Health Servicing Team