1 reviews | Active since Aug 2025
Bad
Ok so where do i start. We have had the health plan with discovery for a couple of years and they were ok until they were not. In march this year i fell and hurt my knee, i had xray done and thank God nothing was broken just a sprain. Its a journey healing but i am. So we paid for they xray and consult as there had seemed to be a problem with this. When i got home i queried the non payments and was not happy with their answer and i cancelled the medical aid. They still charged me for going to the hospital although i was not admitted and i paid all the doctors and the whole bill for that day. Even though i paid them for 3 months they still found an outstanding amount for about 2 thousand which i guess was the admittance fee for the hospital. I am now dealing with lawyers as they have handed the account over for that amount which i think is so unfair considering i paid over 13 thousand for the 3 months and they still have the nerve to charge me for serviced they did not deliver at all. I am so upset and disappointed with discovery health i think how they went about the matter was disgusting. I would not recommend their service if you are thinking of a medical aid think again there are much better out there and much more affordable with much more benefits.
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team
