BAD CUSTOMER SERVICE

MEDICAL CLAIM NOT PROCESSED OVER A PERIOD OF 5 WEEKS<br> I am truly disappointed and outraged by the incredibly poor service I've received from discovery claims department and all the consultants who have been dealing with my query.<br> <br> The reference number for my claim is *** and there are three more ref numbers for same claim.<br> <br> I submitted my claims in December 2015 and to date, both my claims have not been paid. None of the consultants dealing with my query bothered to contact me when they noted that the details I've submitted were \insufficient"or to try and get clarification on my claim"