Bad Customer Experience from Discovery Health !!!

Item: Discovery Health
Rating: 1
Author: Nelson M

It is now officially 6 months and I cannot see my medical aid details & balances on the Discovery app. I'm given the run arounds about profile merger with consultants promising to call and never calling back. This is a terrible service honestly!

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

13 Apr 2022, 10:39

Dear Nelson M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply13 Apr 2022, 10:39

Official

Dear Nelson M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

13 Apr 2022, 12:18

Dear Nelson M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team

Discovery Health's reply13 Apr 2022, 12:18

Official

Dear Nelson M

We have been in touch with you to answer your comments.

Regards

Discovery Health Servicing Team