Bad Customer Care

Item: Discovery Health
Rating: 1
Author: Ra'ees Stemmet

Been trying to get hold of discovery since last week. Been put on hold and call just drops all the time. This is really bad customer care. What's the use having medical aid and you cant get assistance over the telephone.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

13 Jul 2020, 14:13

Dear Ra'ees

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply13 Jul 2020, 14:13

Official

Dear Ra'ees

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's replyOfficial

14 Jul 2020, 08:35

Dear Ra'ees

We’ve responded to your query.

Regards
Discovery Health Servicing Team

Discovery Health's reply14 Jul 2020, 08:35

Official

Dear Ra'ees

We’ve responded to your query.

Regards
Discovery Health Servicing Team