ME
Maretha E
1 reviews | Active since Oct 2022
26 Feb 2024, 13:47
Bad customer care
I am trying to resolve 2 queries. with Discovery. It is impossible to communicate with them. This AUTO REPLY PICK YOUR CHOICE is ridiculous. You cannot speak to a living breathing human. They don't car a bit about you the patient. SORRY LET ME REPHRASE They only care a about you and the payment on your file no and profile. Ridiculous
Helpful (0)
Replies (2)0
Replies (2)
Discovery Health's replyOfficial
27 Feb 2024, 07:12Dear Maretha E
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Feb 2024, 07:12
Official
Dear Maretha E
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
27 Feb 2024, 15:56Dear Maretha E
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Feb 2024, 15:56
Official
Dear Maretha E
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team
We’ve sent feedback to you on email as we could not contact you telephonically.
Regards Discovery Health Servicing Team