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Ronel O
1 reviews | Active since Feb 2020
02 Feb 2023, 12:05
BAD Communication on Medication
Discovery decided it's a nice time to intervene in repeat prescription medication. They are now only allowing members to claim certain meds every 48 days i.s.o. 25 to 30. And all this without proper communication to members. Really kind of them don't you think?
Helpful (0)
Replies (3)0
Replies (3)
Discovery Health's replyOfficial
02 Feb 2023, 12:17Dear Ronel O
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Feb 2023, 12:17
Official
Dear Ronel O
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
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Ronel O's updateReviewer Update
02 Feb 2023, 12:48I eventually got hold of an agent that could assist.
RO
Ronel O's update02 Feb 2023, 12:48
Reviewer Update
I eventually got hold of an agent that could assist.
Discovery Health's replyOfficial
02 Feb 2023, 14:43Dear Ronel O
Thank you for the feedback.
Regards
Discovery Health Servicing Team
Thank you for the feedback.
Regards
Discovery Health Servicing Team
Discovery Health's reply02 Feb 2023, 14:43
Official
Dear Ronel O
Thank you for the feedback.
Regards
Discovery Health Servicing Team
Thank you for the feedback.
Regards
Discovery Health Servicing Team