VN
Vladimir N

1 reviews | Active since Oct 2013

12 Apr 2017, 18:13

Bad Communication

<p>It is no longer to communicate with Discovery Health. They are now sending emails in unreadable format, their telephone system is automated to a degree when it is no longer possible to get through to a human person</p>

0
Replies (3)
Discovery Health
Discovery Health's reply13 Apr 2017, 09:04
Official

Dear Vladimir2013

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 Apr 2017, 13:08
Official

Dear Vladimir2013

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

VN
Vladimir N's update18 Apr 2017, 18:49
Reviewer Update

Yes, a gentleman from Discovery called to say that due to a system issue Discovery currently is not able to send emails to yahoo addresses, which should be resolved in a week's time. He also promised to send me an email address where I can request hospital authorisation for my wife. I will be awaiting resolution on both issues