GvdN
Gideon van der Nest

1 reviews | Active since Oct 2017

17 Sept 2021, 08:22

Bad client service

I had to go for a Covid test the 5th of August. I had to pay R850 out of my pocket and e-mailed Discovery to ask if they could reimburse me because they pay for two tests a year. Up to now I did not get any reply from them, they are ignoring me flat!

0
Replies (2)
Discovery Health
Discovery Health's reply17 Sept 2021, 11:05
Official
Dear Gideon V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply17 Sept 2021, 15:39
Official
Dear Gideon V
We have been in touch with you to answer your comments.
 
Regards
Discovery Health Servicing Team