K.
Kego ...

1 reviews | Active since Dec 2020

17 Mar 2023, 13:09

Bad client service

I'm so frustrated with Discovery.

I wrote this review 3 months ago and someone from Discovery couldn't wait to give me a call and promise to resolve this very unpleasant situation. 3 months later I am still being harassed by Discovery's debt collection company. For the past week I called Discovery to find out why their debt agency is still calling me to pay when I settled this debts months ago. Another consultant promised to resolve 2days ago. Today alone , 4 different consultants called Me in a space of 4hours to settle a debt that does not exist! CAN SOMEONE PLEASE GET DISCOVERY AND THEIR AGENTS TO STOP HARASSING ME!

0
Replies (2)
Discovery Health
Discovery Health's reply20 Mar 2023, 06:30
Official
Dear Kego
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Mar 2023, 10:18
Official
Dear Kego
 
We’ve responded to your query.
   
Regards 
Discovery Health Servicing Team