LH
Leigh H
1 reviews | Active since Mar 2015
09 May 2022, 10:54
BAD BAD BAD SERVICE AS AWALYS
Why is it always so difficult to get assistance from Discovery Health? I have send two requests and to date have not received a response on either of them. The number on the website does not work, there is no general email address to use in order to get in-touch with someone to assist. And why on this earth would I want to communicate with you on Whatsapp? take the AI component down a notch in your business and go back to human interaction.
All I would like assistance with is: 1. medical tax certificates for my deceased uncle 2. medical aid membership certificate for my boss
Helpful (0)
Replies (4)0
Replies (4)
Discovery Health's replyOfficial
09 May 2022, 12:20Dear Leigh H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply09 May 2022, 12:20
Official
Dear Leigh H
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
10 May 2022, 11:08Dear Leigh
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply10 May 2022, 11:08
Official
Dear Leigh
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
LH
Leigh H's updateReviewer Update
10 May 2022, 11:13Thank you Eileen for your assistance and providing me with the requested documentation.
LH
Leigh H's update10 May 2022, 11:13
Reviewer Update
Thank you Eileen for your assistance and providing me with the requested documentation.
Discovery Health's replyOfficial
13 May 2022, 09:29Dear Leigh H
We are glad that we could assist you.
Regards Discovery Health Servicing Team
We are glad that we could assist you.
Regards Discovery Health Servicing Team
Discovery Health's reply13 May 2022, 09:29
Official
Dear Leigh H
We are glad that we could assist you.
Regards Discovery Health Servicing Team
We are glad that we could assist you.
Regards Discovery Health Servicing Team