1 reviews | Active since Nov 2016

12 Nov 2018, 11:29

Bad bad bad service

Was admitted to the hospital a week ago due to old brandy that gave me alcohol poisoning and I received a mail today that says the medical aid rejected the claim because there is no more day to day savings available. That was an emergency and it's to be treated as a in hospital case.. I feel like driving my car through their window because you have to pay a lot of money every month and then you don't get the benefits you need

0
Replies (2)
Discovery Health
Discovery Health's reply12 Nov 2018, 12:04
Official
 Dear dennis-breedt
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply14 Nov 2018, 10:02
Official
Dear dennis-breedt

We have been in touch with you regarding your comments. We will communicate feedback with you shortly.

Kind regards
Discovery Health Servicing Team