Bad attitude from call centre agent called LEWELLYN
Today at 04:30 (call reference ********** 988) I spoke to Lewellyn from Discovery call centre ,and the manner in which he addressed me as a client was not acceptable.I only wanted to find out about the claim I sent and my gap payment,the only thing I know he made me feel stupid and dumb.He was getting annoyed ,saying things like "u answered yourself ",honestly I regret calling the call centre :( .
Dear buyiswa-gcuze
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear buyiswa-gcuze
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear buyiswa-gcuze
We have tried contacting you to assist with your query, however we were unable to reach you. We have sent you an email with further information
Regards
Discovery Health Servicing Team
Dear buyiswa-gcuze
We have tried contacting you to assist with your query, however we were unable to reach you. We have sent you an email with further information
Regards
Discovery Health Servicing Team