EP
Enrico P

1 reviews | Active since Nov 2021

08 Dec 2023, 17:21

Bad admin Discovery Health.

I have ended my membership from Discovery health as from 31 December 2023. They sent me the necessary documentation in which the acknowledged my withdrawal. Then they keep on sending me sms and mails for the updating of my relevant details that they require. This documents that have my details updated is also to determine my contribution from 1 Jan 2024. This is no longer relevant because my membership end on 31 December 2023. Just goes to show in what shambles their admin really is. Totally disgusting and unacceptable. I. Also wrote a previous review regarding Discovery health. I am so glad i ended my membership. I hope they see this review and stop sending me any correspondence as from 2024. If not their will be repercussions.

0
Replies (3)
Discovery Health
Discovery Health's reply11 Dec 2023, 06:48
Official
Dear Enrico D
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
 
Regards Discovery Health Servicing Team
EP
Enrico P's update11 Dec 2023, 10:22
Reviewer Update
Received a call from Discovery health. Indicated that the matter has been resolved hopefully.
Discovery Health
Discovery Health's reply11 Dec 2023, 15:41
Official
Dear Enrico P
 
We’ve been in touch with you to answer your comments.
 
Regards 
Discovery Health Servicing Team