EW
Edward W

1 reviews | Active since Mar 2009

15 May 2018, 11:52

"Baby Emails" after miscarriage (Request ignored)

I'm highly annoyed and disgusted in Discover Health at the moment. My wife had a miscarriage over a month ago, and needless to say it was traumatising for us all. Discovery was sending her "Baby Emails" which would be great should we not had the miscarriage. She has on two separate occasions let them know that we had a miscarriage and to please to stop sending us emails reminding us of where our baby would have been, however these requests were not honored.

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Replies (2)
Discovery Health
Discovery Health's reply15 May 2018, 12:24
Official

Dear efwilson

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply18 May 2018, 13:45
Official

Dear efwilson

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team