RI
Razia I
1 reviews | Active since Mar 2015
27 Oct 2020, 10:45
Awful is a mild description
I am totally astounded by the treatment of Discovery Chronic Dept. Annin was the approved medication and when that was out of stock, medxpress gave Zartan as an alternative. Due to annin being out of stock I refused to do a co-payment and I was given this for the past 3 months. I received a call from Medxpress saying another alternative is given where there is no co payment. Why was this recommendation not made the first time. This is an 80 year old patient, to change medication suddenly is not acceptable.
UNBELIEVABLE!!!
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
27 Oct 2020, 12:38Dear Razia
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards Discovery Health Servicing Team
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Oct 2020, 12:38
Official
Dear Razia
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards Discovery Health Servicing Team
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
27 Oct 2020, 17:11Dear Razia
We've contacted you to discuss your query.
Regards Discovery Health Servicing Team
We've contacted you to discuss your query.
Regards Discovery Health Servicing Team
Discovery Health's reply27 Oct 2020, 17:11
Official
Dear Razia
We've contacted you to discuss your query.
Regards Discovery Health Servicing Team
We've contacted you to discuss your query.
Regards Discovery Health Servicing Team
