Awesome excellent service- Authorisation

I received such excellent service from Jessica when requesting Authorisation for hospital stay & procedure. She takes Client centric to the next level She managed & kept me to realistic expectations. She was impressive in instilling trust by keepingto her word. She took initiative to identify & remove obstacles to ensure a smooth service experience. She lit up hope for me despite a traumatic diagnosis & pending procedure. These are the gems that would keep me loyal to a provider Thank you for the humanness shown. you are an asset to your company. Thank you