JQ
John Q

1 reviews | Active since Aug 2021

20 Jan 2025, 11:17

Awaiting a response

Still awaiting response to my last query regarding claim submitted and Discovery decided to delete my claim app**** on line.

0
Replies (4)
Discovery Health
Discovery Health's reply20 Jan 2025, 13:08
Official
Dear John Q

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply21 Jan 2025, 12:58
Official
Dear John Q

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

JQ
John Q's update22 Jan 2025, 11:52
Reviewer Update
Afternoon would like to thank the lady who contacted me from Discovery Health.

The code the Dr used was incorrect. But its resolved as I explained this Dr is a total idiot and have no intentions of contacting him or his practice. And will leave it there and take this as school fees for dealing with an idiot of a Dr which Discovery Health referred me to him.
Discovery Health
Discovery Health's reply27 Jan 2025, 10:12
Official
Dear John QThank you for taking time to give us your feedback. 
   Regards Discovery Health Servicing Team