MG
Mike G

1 reviews | Active since Jan 2017

19 Oct 2017, 16:32

AVOIDING PAYMENT

I have been to the same GP for many years. I get 4 free consultations per year. This has always been paid. Discovery now introduce a new network which excludes my GP and take money from savings even though I have 3 free consults left or I pay out of my pocket. I was not informed of the change, My GP charges according to the tariff. This unilateral decision does not take account of people in small towns where choice is limited. Why have free consultations (nothing is free) if you don't honour them?

0
Replies (2)
Discovery Health
Discovery Health's reply20 Oct 2017, 08:50
Official

Dear Sophia60

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Best regards,

Discovery Health
Discovery Health's reply23 Oct 2017, 12:44
Official

Dear Sophia60

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team


Best regards,