LD
Lance D

1 reviews | Active since Mar 2024

21 Mar 2024, 16:01

Avoid this Medical Insurance

worst company i have ever delt with ! It has now been 6 months of back and forth between myself and discovery and my medical aid consultant and discovery with regards to discovery paying a claim to a health care provider and not to myself even after multiple times showing proof that i personally paid for the medical expenses and the health care provider also giving proof to discovery that i paid personally . Discovery (keycare) is doing everything they can to avoid paying me what i am owed and it is ridiculous !

0
Replies (2)
Discovery Health
Discovery Health's reply22 Mar 2024, 06:43
Official
Dear Lance D

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Mar 2024, 15:01
Official
Dear Lance D

We’ve sent feedback to you on email as we could not contact you telephonically. 

Regards Discovery Health Servicing Team