DP
Dan P

1 reviews | Active since May 2023

24 May 2023, 14:20

AVOID, refuses to provide me with the preferred medicine.

Refused to pay for prescribed medicine, say I must use the preferred medicine, the FLAT OUT REFUSE to provide the name of the preferred medicine after demanding to speak to someone to provide the list THEY FLAT OUT REFUSED to provide the list. Then rudely hung up on me. AVOID they are getting worse and worse horrible scheme and customer "service".

0
Replies (2)
Discovery Health
Discovery Health's reply25 May 2023, 07:08
Official
Dear Dan P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply25 May 2023, 10:30
Official
Dear Dan P

Please check your emails for final feedback from us.
   
Regards
Discovery Health Servicing Team