RM
Rosalia M
1 reviews | Active since Mar 2009
05 Mar 2015, 13:33
AVOID DISCOVERY MEDXPRESS
Discovery Health say that they make it easy for you to order your medicine and have it delivered but this is NOT the case. <br> <br> I have followed the process to the letter and Discovery's MedXpress are just ***********. They don't do what they say they are going to, don't get back to you in the time promised and to add insult to injury when I finally was authorised to phone these people to order medicine, they cut me off!!! I won't be using this 'service'. It's too much trouble. Thanks but no thanks Discovery Health. Going from bad to worse!
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Replies (1)Discovery Health's replyOfficial
06 Mar 2015, 14:14Hello zaamel,
Thank you for your comment.
We're sorry to hear of your recent experience with the MedXpress service. This free delivery service benefit was offered to our members as a hassle free way of receiving their chronic and repeat scripts medication. It was not our intention to cause you any inconvenience. I confirmed that the MedXpress team has been in contact with you today to discuss the concerns you raised.
Kind regards
Bruce
Thank you for your comment.
We're sorry to hear of your recent experience with the MedXpress service. This free delivery service benefit was offered to our members as a hassle free way of receiving their chronic and repeat scripts medication. It was not our intention to cause you any inconvenience. I confirmed that the MedXpress team has been in contact with you today to discuss the concerns you raised.
Kind regards
Bruce
Discovery Health's reply06 Mar 2015, 14:14
Official
Hello zaamel,
Thank you for your comment.
We're sorry to hear of your recent experience with the MedXpress service. This free delivery service benefit was offered to our members as a hassle free way of receiving their chronic and repeat scripts medication. It was not our intention to cause you any inconvenience. I confirmed that the MedXpress team has been in contact with you today to discuss the concerns you raised.
Kind regards
Bruce
Thank you for your comment.
We're sorry to hear of your recent experience with the MedXpress service. This free delivery service benefit was offered to our members as a hassle free way of receiving their chronic and repeat scripts medication. It was not our intention to cause you any inconvenience. I confirmed that the MedXpress team has been in contact with you today to discuss the concerns you raised.
Kind regards
Bruce
