CL
Caitlin L
1 reviews | Active since Jun 2014
07 Sept 2023, 18:53
Avoid Discovery Medical aid
In July my husband needed to have a surgery done, which was not a planned procedure. He was in emergency on the Friday and the Saturday morning they decided they needed to operated.
According to our gap cover, this all was supposed to be a PMB, and you should have settled it yet you refuse to pay the FULL doctors accounts.
The doctors sent all required documents to you. Your staff even agreed that it was a pmb. Kidney stones!
You are really full of s*** when it comes to claims and have given us nothing but a hard time.
We will be terminating our memberships with you very soon.
Sort this out ASAP!!!!
Helpful (0)
Replies (2)0
Replies (2)Discovery Health's replyOfficial
08 Sept 2023, 07:05Dear Caitlin L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply08 Sept 2023, 07:05
Official
Dear Caitlin L
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
11 Sept 2023, 10:26Dear Caitlin L
We’ve contacted Mr Lawrence and provided interim feedback.
Regards Discovery Health Servicing Team
We’ve contacted Mr Lawrence and provided interim feedback.
Regards Discovery Health Servicing Team
Discovery Health's reply11 Sept 2023, 10:26
Official
Dear Caitlin L
We’ve contacted Mr Lawrence and provided interim feedback.
Regards Discovery Health Servicing Team
We’ve contacted Mr Lawrence and provided interim feedback.
Regards Discovery Health Servicing Team
