1 reviews | Active since Sept 2023
Avoid Discovery at all costs
This is a follow up from a previous review. I received a request from Hello Peter to ask if I want to update my review based on their response. I have often looked at these complaints on Hello Peter and wondered how accurate they are because due to the confidential nature of this complaint Discovery cannot supply much detail so its a one sided argument. I do however, need to categorically assure you, that in this case I have a letter from my Neurosurgeon confirming my condition with the ICD10 codes. These same codes and my condition is listed on the list of PMB conditions on the Council for Medical Schemes website. They still refuse to register my PMB condition. My Neurosurgeon is contracted in to Discovery. I will do a follow up review again once I have finished the process and received feedback after lodging a complaint with the Council for medical schemes. For now all I can say is that Discovery premiums are going up hugely. They are offering less benefits for higher costs each year and no longer offer a premium service to justify their prices. There are other better options. I have been a member of Discovery medical aid for 22 Years and really did not want to change but this year has been a very bitter learning experience for me. If they cannot even register a legitimate PMB condition and don't believe their own Discovery contracted Neurosurgeon, it's too much of a risk to go with Discovery. I had no choice but to have the operation to avoid becoming a paraplegic but I'm paying for it now with a very bad credit record and a pile of bills I have no idea how to pay. It's just not worth it
Regards
Discovery Health Servicing Team
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
