1 reviews | Active since Sept 2016

11 May 2017, 01:43

Authorization wait unbelievable!

<p>so I got sick yesterday, went to my Doctor and was told I needed to get rushed to the hospital. Being on Medical aid, I was not worried. I got there and was told I need to get authorization from my medical aid, so I called and was told it could take up to 48 hours!!!</p> <p> </p> <p>I have spoken to over 5 consultants, I am getting weaker and no one seems to be able to help me. Would I really die while waiting for people who don't care about my health to already allow me to get tested!</p>

0
Replies (2)
Discovery Health
Discovery Health's reply11 May 2017, 10:20
Official

Dear kwanele-kwanie-mbobo

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind Regards
Discovery Health Service Team

Discovery Health
Discovery Health's reply15 May 2017, 11:03
Official

Dear kwanele-kwanie-mbobo

We have been in touch with you to answer your comments.

Kind Regards
Discovery Health Service Team