CM
Charlotte M

1 reviews | Active since Jun 2020

15 Nov 2022, 14:12

Authorization for specialist

I asked my Dr to request for authorization to see the specialist and he has been ignoring me and my messages when I ask wheres the authorization number it's been 2 months now. My health is a stake. Where and how do I report this Dr service and how can I get the authorization by myself?

0
Replies (4)
Discovery Health
Discovery Health's reply16 Nov 2022, 06:53
Official
Dear Charlotte M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply16 Nov 2022, 11:58
Official
Dear Charlotte M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

CM
Charlotte M's update16 Nov 2022, 13:29
Reviewer Update
Thank you so much for assisting me with my complaint. Nolu went all out to solve the issue. Really appreciate the it.
Discovery Health
Discovery Health's reply01 Dec 2022, 12:59
Official
Dear Charlotte M

Thank you so much for taking the time to give us your positive feedback. 
   Regards Discovery Health Servicing Team