Authorization

I recently app**** for my child's study permit, but it was rejected because Discovery would not confirm his membership to the DHA. As a result, I now have to incur additional costs for an appeal, take time to submit it, and reschedule another collection date—all due to Discovery's inability to assist with verifying the membership of a paying subscriber.

This situation is both frustrating and disappointing. Why does Discovery not have an authorization system in place that allows verified institutions to authenticate membership efficiently? Implementing such a system would prevent unnecessary delays and financial burdens on members who rely on Discovery for essential services.