NH
Neren H
1 reviews | Active since Apr 2014
08 Nov 2015, 14:43
Authorisations
On the 03.11.2015 I contacted discovery requesting an authorisation for an eye procedure and after speaking to discovery I am still awaiting for an authorisation number and the procedure is on the 10.11.2015 it's sad that this is the service we are offered after being such a long and faithful client of discovery
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Discovery Health's replyOfficial
11 Nov 2015, 11:47Hello Nerenh,
Thank you for your post.
Please accept my sincere apologies for the service that you have experienced.
I can confirm that your query has been attended to by our Preauthorisation Servicing Area and that your authorisation number had been obtained before the procedure.
Please feel free to contact us on ***should you have any further concerns relating to the authorisation of your procedure.
Regards
Arthi
Thank you for your post.
Please accept my sincere apologies for the service that you have experienced.
I can confirm that your query has been attended to by our Preauthorisation Servicing Area and that your authorisation number had been obtained before the procedure.
Please feel free to contact us on ***should you have any further concerns relating to the authorisation of your procedure.
Regards
Arthi
Discovery Health's reply11 Nov 2015, 11:47
Official
Hello Nerenh,
Thank you for your post.
Please accept my sincere apologies for the service that you have experienced.
I can confirm that your query has been attended to by our Preauthorisation Servicing Area and that your authorisation number had been obtained before the procedure.
Please feel free to contact us on ***should you have any further concerns relating to the authorisation of your procedure.
Regards
Arthi
Thank you for your post.
Please accept my sincere apologies for the service that you have experienced.
I can confirm that your query has been attended to by our Preauthorisation Servicing Area and that your authorisation number had been obtained before the procedure.
Please feel free to contact us on ***should you have any further concerns relating to the authorisation of your procedure.
Regards
Arthi