rN
rejoyce N

1 reviews | Active since Apr 2015

28 Jul 2017, 11:20

Authorisation not granted while sick twice

<p>I went to the hospital twice 2 weeks back and i needed to be admitted and the hospital could not get hold of anyone to give authorisation because it was 1am authorisation was given the next day after 12 in the afternoon.2 days later i had to be admitted again arrived at the hospital at 7am they could nt admit me as they could not get authorisation.I am disappointed with this kind of service and i lost my baby in all this.I sent a complaint on their website on monday or tuesdy this week no one has even bothered to get back to me....</p>

0
Replies (2)
Discovery Health
Discovery Health's reply28 Jul 2017, 12:47
Official

Dear CHUWIE

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply01 Aug 2017, 15:05
Official

Dear CHUWIE

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team