Auth no not provided

Item: Discovery Health
Rating: 1
Author: Chantal M

I’ve been trying to obtain a auth number for my 7 year old son for 3 days now since being admitted to hospital. The medical blames the hospital the hospital says it’s them. Back and forth for the last 3 days more than 6 calls a day that last for over a hour being on hold. With no auth no.

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

27 Mar 2026, 10:37

Dear Chantal

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply27 Mar 2026, 10:37

Official

Dear Chantal

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

30 Mar 2026, 16:01

Dear Chantal

We’ve contacted you and addressed your concern.

Regards Discovery Health Servicing Team

Discovery Health's reply30 Mar 2026, 16:01

Official

Dear Chantal

We’ve contacted you and addressed your concern.

Regards Discovery Health Servicing Team