AV
Adele V

1 reviews | Active since Jul 2020

07 Jul 2020, 10:49

Atrocious service3

How is it possible that a medical aid scheme is only able to read out what they will and will not pay for a dental procedure and admission but not able to email the cost. The consultant also puts the phone down on your ear. I think it is time to get a new medical aid. What an atrocious service|!

0
Replies (2)
Discovery Health
Discovery Health's reply08 Jul 2020, 07:46
Official
Dear Adele V

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 Jul 2020, 07:52
Official
Dear Adele V

Please check your email for feedback from us. We apologise for any inconvenience caused.

Regards 
Discovery Health Servicing Team